Privacy Policy
Last Updated: January 1, 2025
Data Protection Compliance
At VLNS Home Foods, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make purchases from us.
We collect certain identifying personal data when you place an order or create an account, such as your name, email address, phone number, and delivery address. The personal data we collect from you is disclosed only in accordance with our Terms of Service and this Privacy Policy.
Whenever you visit our Site, we may collect non-identifying information from you, such as referring URL, browser, operating system, cookie information, and Internet Service Provider. This information helps us improve our website and services.
About VLNS Home Foods
Our Commitment to Privacy
VLNS Home Foods is a family-run business dedicated to bringing you authentic Andhra Pradesh flavors. We understand the importance of protecting your personal information and are committed to maintaining the highest standards of data protection.
We believe in transparency and want you to understand how we handle your information when you shop with us for our traditional sweets, savory snacks, and spicy pickles.
Information We Collect
We collect information that you provide directly to us, such as when you:
- Create an account on our website
- Place an order for our products
- Subscribe to our newsletter
- Contact us for customer support
- Participate in surveys or promotions
The information we collect may include your name, email address, phone number, billing and shipping addresses, payment information, and order history.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and shipping updates
- Provide customer support
- Send you newsletters and promotional offers (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:
- To process payments (through secure payment processors)
- To fulfill orders (through shipping partners)
- To comply with legal requirements
- To protect our rights and prevent fraud
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your payment information is encrypted and processed securely through our payment partners.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent at any time
To exercise these rights, please contact us at info@vlnshomefoods.com or call us at +91 9581154327.